Briefing
Calendar of Events
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Seminar For Travel Adventure
Seminar For Travel Adventure
ABTA’s Adventure Travel seminar will look at the trends and challenges associated with one of the fastest growing sectors in the travel industry. Attend to hear the latest destination, traveller and product trends and stay one step ahead of your competitors. Learn how the travel industry can work together to sustainably safeguard and develop destinations […]
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Carbon Literacy for Travel and Tourism
Carbon Literacy for Travel and Tourism
Accredited by the Carbon Literacy Project, this training day offers a comprehensive guide to carbon and climate change. Tailored specifically for the travel industry you will gain an understanding of climate goals, their application to travel, and how businesses are affected. This training day will enable you to integrate this knowledge into your personal and […]
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Complaints Handling Training
Complaints Handling Training
ABTA's popular Complaints Handling Training will give you the tools and techniques to deal with verbal, written and online complaints effectively. Attend this one-day training to gain the skills and confidence needed to represent your business professionally when dealing with customer complaints. Early bird rates will expire on 18 April. Unhappy customers and negative reviews […]
