Seminars
Latest Past Events
Customer Service Excellence
London ABTA Ltd, 30 Park Street,, LondonABTA’s popular one-day training day will provide you with the skills and knowledge to drive business growth and improve brand loyalty by providing consistently excellent customer service. This seminar is specifically tailored for the travel industry. It is suitable for small, medium and large organisations and will look at ways to optimise your customer service […]
Travel Marketing Conference
London ABTA Ltd, 30 Park Street,, LondonABTA’s flagship Travel Marketing Conference returns in May 2025. Designed for advanced level travel marketing professionals, this conference will bring together key names in the travel industry and senior marketing experts. Attend this conference to hear from a broad range of speakers who will discuss and debate different marketing trends and strategies. More details about […]
A Practical Guide to Dispute Resolution
London ABTA Ltd, 30 Park Street,, LondonThis one-day practical training will provide a comprehensive guide to ABTA’s Alternative Dispute Resolution (ADR) processes, specifically the arbitration and mediation schemes. Alternative Dispute Resolution (ADR) processes provide a more cost effective, quicker and less formal alternative to court. These schemes, which use an independent body to reach a fair and impartial outcome, have become […]