5 events found.
Training
02
Apr
An Essential Guide to the Package Travel Regulations
ABTA’s sell-out training day returns in April. Attend this training to gain a full understanding of the Package Travel and
03
Apr
Destination Crisis Management and Operational Response for Travel
ABTA’s essential training day will provide practical guidance on preparing for, managing and recovering from a crisis. Attend this comprehensive
07
May
Carbon Literacy for Travel and Tourism
Accredited by the Carbon Literacy Project, this training day offers a comprehensive guide to carbon and climate change. Tailored specifically
15
May
Complaints Handling Training
ABTA’s popular Complaints Handling Training will give you the tools and techniques to deal with verbal, written and online complaints
21
May
A Practical Guide to Dispute Resolution
This one-day practical training will provide a comprehensive guide to ABTA’s Alternative Dispute Resolution (ADR) processes, specifically the arbitration and
